Terms and Conditions for Supply of Services to Customer

The provisions of this letter and the attached terms and conditions (collectively “Terms and Conditions or “Ts and Cs”) apply to and govern all services which may be provided by Vine Works Ltd (“Vine Works”) to Customer (“Services”) including the following:

  1. consultancy
  2. planting and installing vineyards
  3. trellis installation
  4. provision of labour
  5. after installation services including pruning and maintenance.  


As per clause 9 of our Ts&Cs, should you decide to purchase materials through us, the cost of these Materials must be paid to us at least 7 days before the Proposed Start Date. 

All customers must be over 18 years age, this includes any items bought from our online shop.

Where the cost for Materials is to be incurred by us in Euros, we shall charge the Materials to you in Sterling at the prevailing exchange rate. Please see clause 9.2 of the Ts&Cs for further details.

All Materials must be on site and accessible prior to the start date set out in the Order Form.

1.1. ‘The Supplier (Vine Works Ltd.) is not responsible for the availability and quality of products provided by third parties, such as vines. You should refer to the policies of other suppliers regarding quality or other topics before you purchasing from them. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. Vine Works Ltd. is not responsible for: (a) the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. Vine Works Ltd is not responsible for any loss or damage of any sort you may incur from dealing with any third party.’

• Returns if necessary need to be in original packaging & saleable condition


The cost for Labour in the Order Form includes machinery, labour, fuel and transport.

Duration of Services and Proposed Start Date

The estimated duration of any Services shall be set out in the Order Form. We will endeavour to achieve completion within this timeframe however please note (as per clause 3.3 and 3.4 of our Ts&Cs) these dates are estimates only.

Please refer to clause 3.7 of our Ts&Cs for information regarding our working hours.

We shall commence the Services on the proposed start date set out in the Order Form or such other date as we may agree between us.

Particularly important terms

While each of the terms contained in our Ts&Cs is important, we believe it is particularly necessary to draw your attention to the following:


Clause 12 of the Ts&Cs sets out the position relating to our liability in connection with our performance of the Services.

Payment terms

Clause 9 of the Ts&Cs sets out our payment terms. Please read this carefully and bear in mind that our invoices must be paid within 7 days of the date stated on the invoice.

Preparatory work and underground installations

Clause 5 of our Ts&Cs seeks to remind you that it is your responsibility to prepare the site for the performance of the Services. In the event you fail to do this, we reserve the right (under clause 5.3) to make an additional charge (at our standard daily rate) for carrying out the required preparation work.

Please note also clause 5.2 which imposes on you an obligation to notify us in the event the site at which the Services are to be carried out is situated above any underground installations (including water mains, gas mains and electricity cabling). A failure to notify us of such installation could affect your liability under our contract.